Service Warranty
LIFETIME SERVICE PROTECTION PLAN!
This Plan is an added benefit when qualified BG services are purchased. All services must be performed by a professional technician at a licensed service center using an approved BG maintenance procedure with proper BG products and equipment.
Vehicle must be no more than 20 years old at the time of the initial service
Plan 1: 0–50,000 miles (0–80,000 km)
Plan 2: 50,001–100,000 miles (80,001–160,000 km)
*Plan 2: Gasoline only 100,001–150,000 miles (160,001–240,000 km)
ENGINE SERVICES
Engine oil grade and weight must meet vehicle manufacturer’s recommendations. Timing belt and air and oil filter must be replaced and emission control system maintained in accordance with vehicle manufacturer’s recommendations. To remain eligible, return to a BG shop to have service performed within required service interval. All BG products must be applied in accordance with stated directions for use.
ENGINE SERVICE with BG 115 for gasoline, or with BG 112 for diesel. Includes dealer pre-loads
ENGINE & FUEL SERVICE with BG 115 and 203, 213 or 208 (BG 407 is optional) for gasoline, or What is covered? Engine and fuel coverage with BG 112 and 245 for diesel
What is covered? Engine coverage
What is covered? Engine and fuel coverage
ENGINE PLUS SERVICE with BG 115 and 109 for gasoline, or with BG 112 and 109 for diesel
HYBRID PERFORMANCE SERVICE with BG PE06, PE05, and PF01 for gasoline only
ENGINE PERFORMANCE SERVICE with BG 115, 109, and 208 (BG 407 is optional) for gasoline,
What is covered? Engine and fuel coverage or with BG 112, 109 and 245 for diesel.
Service interval extended to 12,500 miles (20,000 km) if BG oil (BG 737 or 729) is used for gasoline,
or if BG oil (BG 716 or 737) is used for diesel.
What is covered? Engine coverage
What is covered? Engine and fuel coverage
What is covered? Engine and fuel coverage
*DYNAMIC ENGINE RESTORATION SERVICE with BG 103192, PE04-N1GA, 115 and 208 for gasoline only. This is an entry service and must be performed at the first service interval.
What is covered? Engine and fuel coverage. Plan 2 coverage ONLY.
ENGINE COVERAGE: Pistons and rings (oil consumption not covered), wrist pins and bushings, rods and rod bearings, camshafts and bearings, pushrods, intake valves and guides (grinding adjustments excluded), turbo bearings, crankshaft and bearings, cylinder liners or bores, valve lifters, timing chains (stretched timing chains are excluded) (timing belts and damage to engine parts due to broken timing belts excluded), rocker arms and pivots, oil pump, timing gears or sprockets, distributor drive gear
FUEL COVERAGE Oxygen sensors, PCV, injectors (deposit-related malfunctions only) for gasoline and diesel. MAF sensor (only if BG 407 is used) for gasoline only.
AUTOMOTIVE MAINTENANCE SERVICES
Fluids used in these services must meet manufacturer’s specifications. To remain eligible, return to a BG shop to have service performed within required service interval. All BG products must be applied in accordance with stated directions for use.
FUEL SYSTEM SERVICE for gasoline with BG 208, 206 and 211; or BG 208, 206 and 210; or BG What is covered? Fuel coverage plus throttle body 208, 206 and 206; or BG 201, 260 and 208; or BG 260, 260 and 208; or BG 261 and 208. BG 407 is optional. BG PLATINUM™ FUEL SYSTEM SERVICE for gasolinewith use of BG 261, 261 and 208 using What is covered? Fuel coverage plus throttle body and intake valves (deposit-related malfunctions only) the BG E101-1249 supply tool for fuel systems
What is covered? Fuel coverage plus throttle body
What is covered? Fuel coverage plus throttle body and intake valves (deposit-related malfunctions only)
TRANSMISSION SERVICE: with BG 106 and 310; or BG 106 and 3106 for smaller capacity automatic transmissions.
CVT SERVICE: with BG 106, 303 and 318 for CVTs model year 2014 or newer
COOLING SYSTEM SERVICE: with BG 540 and 546.
POWER STEERING SERVICE: with BG 108 and 332 or 334.
DRIVE LINE SERVICE: with BG 750, 751, 752, or 753 for front or rear differentials; or BG 750, 751 or 792 for manual transmissions/transaxles or transfer cases.
BRAKE SERVICE: with BG brake fluid (BG 835, 840, 841, 842, 850 or 851). BG 827 is optional.
**Reduced coverage for Automatic Transmissions to Plan 1: $2,000 and Plan 2: $1,000
What is covered? Lubricated parts within the transmission housing or case only when damaged by an internally lubricated part covered under this Plan.
Not covered: Leaking transmission seals and gaskets;electrical components, such as solenoids.
What is covered? Heater core, water pump, freeze plugs, and radiator. Not covered: Hoses, clamps, thermostats and engine components.
What is covered? Lubricated parts contained within the power steering gear box or rack and power steering pump. Not covered:
Hoses, belts, brackets, seals and leaking gaskets.
What is covered? Lubricated parts contained within the differential housing, transfer case or transmission case.
Not covered: Differential housing, transfer case, transmission case, axle(s), pre-packed axle bearing(s), U-joint(s), CV joint(s), CV boot(s),
driveshaft(s), case, flywheel, clutch plate, and pressure plate unless damaged due to the failure of a covered part.
What is covered? Lubricated parts contained within the pump, valves, master cylinder, calipers, and metalized hoses when hose failure results from internal corrosion.
Not covered: Pads, rotors, shoes, ABS sensors, controller or other electrical parts.
TERMS
SCOPE: This Plan does not extend a vehicle manufacturer’s warranty and will take effect after the OEM warranty expires. However, BG
Products, Inc., will pay your deductible amount under any extended service contract purchased by you. It is subject to the terms and
conditions contained herein. Only Plan 2 takes effect 1,000 miles (1,600 km) after the first BG service(s) has been performed by a
professional technician. A grace period of 500 miles (800 km) will be extended in order to stay within service interval compliance,
including initial service of Plan 2 only.
COVERED: Payment of claims under this Plan is limited to the labor time necessary to make repairs or to replace any irreparably damaged
parts as allocated by ProDemand® or other industry accepted flat rate guide, multiplied by the commercial repair shop’s hourly labor rate,
plus the reasonable cost of replaced parts of like kind and quality at the administrator’s discretion.
CONDITIONS AND EXCLUSIONS: If the vehicle odometer has been changed or altered, or if the odometer has ceased to function, coverage under
the terms of this Plan is not in effect. This Plan covers only legally registered passenger cars, vans, SUVs, and pick-up trucks with a GVW of
14,000 pounds (6,300 kg) or less. Motorcycles, RVs, and vehicles with more than two axles are excluded. Vehicles used for competitive purposes
are excluded. Vehicle repairs included in a NHTSA or manufacturer-issued recall will not be covered by this Plan. This Plan excludes in-house
maintenance/repair facilities. In the case of a leased vehicle, the lessee must be primarily obligated for repairs and maintenance. If the covered
vehicle is used for towing a trailer or other vehicle or object, this Plan is not in effect unless the covered vehicle is equipped with factory-installed
tow package. Any claim resulting from collision, fire, theft, vandalism, contamination of fluids, acts of God, misuse, abuse, negligence, damage
caused by operation during component failure, aftermarket modification which affects the component specified in the claim, or lack of normal
maintenance required by vehicle manufacturer renders this Plan null and void. Pre-existing conditions and damage to system components prior to
the service are excluded and may be verified through independent parts analysis at the discretion of BG Products, Inc.
Also excluded are “Washed,” “Branded,” Salvage or Junk titled vehicles and services performed as a demonstration or as complimentary services.
Failure to furnish all necessary records will render this Plan null and void. This is a retail service customer retention program.
CLAIMS AND REPAIR PROCEDURES: In the event of a claim and prior to completing any repairs, the Repair Facility must submit the following information to
Courtesy Claims Management, LLC, (CCM) at courtesyclaims.com:
1. All service repair orders indicating compliance with terms and conditions of this Plan, including BG part numbers, retail prices and labor charges.
2. If necessary, all service repair orders showing compliance with the terms and conditions of previous protection plans or service warranties, (excluding
OEM extended warranties) and proof of previous plan.
3. The lease agreement, if the vehicle is leased.
4. The estimate for repairs, including part numbers, prices and labor hours. If the repair in question has not been fully diagnosed and/or torn down, the
Repair Facility must get the customer’s authorization to do so and email or fax CCM when a complete diagnosis is available. (Charges for diagnostic
procedures and teardown costs are not covered unless they are an integral part of the repair.)
All claims will be closed out within 30 days from initial filing date (paid or unpaid).
One payable claim per service interval, per system, is permitted.
This Plan is transferable if vehicle ownership changes. BG Products, Inc., is not responsible for incidental or consequential damages. It will apply only to
authorized repairs made for vehicles operated in the United States of America, Puerto Rico or Canada. This document may not be modified. The terms and
conditions contained within may be subject to change without notice. Courtesy Claims Management, LLC, reserves the right to verify up to 24 months of
service history when processing a claim.
